Data protection

Concept Clinic Privacy Policy

Introduction

We, Concept Clinic, located in Geneva, Switzerland, are committed to protecting the confidentiality of your Personal Data while continuously improving the services we provide. This Privacy Policy applies to all websites of Concept Clinic and its clinics.

All processing of Personal Data is carried out in strict compliance with applicable data protection laws, including the Swiss Federal Data Protection Act of June 19, 1992, and, where applicable, the new General Data Protection Regulation (GDPR) in force in the EU.

This Privacy Policy represents proof of our commitment and aims to ensure the protection of your privacy and the confidentiality of your Personal Data when you use our websites or communicate with us. It also aims to provide you with all information regarding the processing of any personal data we may collect through our online platforms (websites, applications, social media), our online forms or registrations, or any other type of interaction.

When you access our websites and/or communicate with us through them, by email, or by any other means, you accept this Privacy Policy. If you do not accept certain parts of this Privacy Policy, you must inform us and stop using our websites. In such cases, we will not be able to continue providing our services to you.

Personal Data

The term “Personal Data” means any information relating to an identified or identifiable natural person, such as a name, identification number, location data, online identifier, date and place of birth, professional information, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of the natural person. This Personal Data may concern you, as well as your employees or agents.

Concept Clinic websites may collect Personal Data that you actively provide to us (e.g., your name, address, phone number, email address, and/or date of birth) when you fill out forms or register online. Concept Clinic websites may also collect other types of information when you, or an automated system, access our websites (such as browser type and version, operating system, referring sites, subpages visited, date and time of website access, IP address, Internet service provider, etc.).

You may receive news and updates about our company by clicking on “Newsletter Subscription” on our websites. To subscribe to receive our updates, you will need to complete a form on our websites and confirm your subscription via email. If you no longer wish to receive our updates, you may unsubscribe at any time by clicking the link at the bottom of the newsletter. Upon unsubscribing, your Personal Data will be deleted.

Use and Storage of Your Personal Data

We process your Personal Data solely for the purpose of providing functional websites, as well as our content and services.

We may use the Personal Data you provide for the following purposes:

Managing our relationships and communications with you;
Marketing and promotional purposes tailored to your personal profile (customer communications, personal invitations to conferences and events, corporate and marketing communications, company content, and newsletters);
Analysis and statistics;
Business objectives, customer service, and support;
Legal purposes (to prevent fraud and other prohibited or illegal activities).

Unless required by law or for security reasons for a specific period, we may store or process your Personal Data as long as we consider it necessary, provided you do not withdraw your consent for its processing (for one or more specified purposes) or exercise your right to be forgotten before the expiration of these periods (see the “Contact” section below).

We limit the use of and access to your Personal Data. It will only be used by us and by our technology providers, who are also required to protect your Personal Data. We do not sell or transfer your Personal Data to third parties, except with your prior consent or when required by applicable legal or regulatory provisions. We do not monitor your behavior or track your location, nor do we subject you to profiling or automated decision-making.

Processing of Personal Data

We store and process your Personal Data for the purposes for which you have given your consent and in connection with the services we provide, except in cases where obtaining prior consent is practically impossible or where the processing of your data is permitted by law. The storage of your Personal Data must be carried out in a manner consistent with legal obligations and available technologies.

Personal Data related to communications with you will be recorded in order to respond to your requests.

Concept Clinic web pages use cookies that are downloaded to your device when you visit our websites. Cookies allow us to provide users of our websites with user-friendly services, with the purpose of recording preferences, analyzing site connections, including third-party cookies, and for advertising purposes.

You can disable cookies on our websites through the corresponding setting in your browser and thereby permanently refuse the use of cookies. In addition, cookies that have already been set can be deleted at any time via an internet browser or software programs. If you disable the use of cookies in your internet browser, you may not be able to use all the functions of our websites.

Your Rights

Your rights regarding your Personal Data are as follows:

Request access to the Personal Data collected;
Request the correction of inaccurate Personal Data;
Object to the processing of your Personal Data (in whole or in part);
Be forgotten, especially when you no longer consent to the processing of your Personal Data (you have the right to withdraw your consent at any time);
Restrict the processing of your Personal Data;
Request the transfer of your Personal Data to another electronic processing system;
Not be subject to a decision based solely on automated processing;
File complaints with a supervisory authority.

These rights may be subject to exceptions or limitations (e.g., when your Personal Data is processed for security purposes or stored for legal or contractual reasons) and taking into account available technologies and implementation costs. In all cases, we are committed to systematically verifying your identity before processing any request based on the rights listed above.

Contact

If you wish to exercise your rights as described in this Privacy Policy, or if you have any questions or concerns regarding it, please contact the Data Protection Officer.